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The innovation and technology ministry has joined the European Commission’s Consumer Protection Cooperation network, a community-level cooperation network aimed at detecting unfair online trading practices during the coronavirus epidemic, the ministry said. Unfair commercial practices by web shops have become more widespread in member states due to an increasing demand for protective products, the ministry said in a statement.
But some traders provide misleading information about products such as face masks and disinfectants, presenting a serious health risk to consumers.
Under the ministry’s oversight, Hungarian government offices have conducted consumer protection inspections in 1,200 offline outlets and 600 web shops since late February this year, the ministry said.
The inspections revealed aggressive trading practices. Most involved web shops selling hand sanitisers which laboratory tests showed were fake, it said.
The Hungarian authorities have launched consumer protection and market supervision proceedings concerning online violations, so far imposing fines of around 3.5 million forints (EUR 10,000), the ministry said.